Store Policy

Returns

The MELT Hand and Foot Treatment Kit, MELT roller, and MELT Hand and Foot DVD may be returned within 30 days from date of purchase and must be in "Like New" condition. Refund is for the physical items returned only. Original shipping will not be refunded.

If a product is damaged upon receipt or breaks within 90 days of purchase, the damaged component of the product will be replaced.

Please submit a help form at http://www.meltmethod.com/contact-us for further instructions on how to proceed with your return.

Spa Immersion Cancellation Policy

Should you cancel your registration one month prior to the event, your payment will be refunded minus a fee of $100. Should you cancel your registration one month to one week prior to the event, your payment will be refunded minus 50 percent. Cancellations after that point are non-refundable.


Cancellations must be received at http://www.meltmethod.com/contact-us

 

Hand and Foot Training Cancellation Policy


Should you cancel your registration more than 30 days prior to the training start date, your payment will be credited to your MELT account via store credit or refunded minus a fee of $50. (Refunds require the return of all pretraining materials.)


Should you cancel your registration less than 30 days prior to the training start date, your payment will be credited to your MELT account via store credit minus a fee of $50 or refunded minus a fee of $100. (Refunds require the return of all pretraining materials.)


Should you cancel your registration less than two weeks prior to the training start date, your payment will be credited to your MELT account via store credit minus a fee of $100. Cancellations within two weeks of the training are non-refundable.

Cancellations and requests for transfers must be received at http://www.meltmethod.com/contact-us

Training may be canceled if a minimum number of trainees is not reached one month prior to training. All registrants will receive a full refund on return of the training materials or a full store credit or immediate tranfer to a future training.

 

 

 

Instructor Training Cancellation Policy

Should you cancel your registration more than 30 days prior to the training start date, your payment will be credited to your MELT account via store credit or refunded minus a fee of $50.


Should you cancel your registration less than 30 days prior to the training start date, your payment will be credited to your MELT account via store credit minus a fee of $50 or refunded minus a fee of $100.


Should you cancel your registration less than two weeks prior to the training start date, your payment will be credited to your MELT account via store credit minus a fee of $100. Cancellations within two weeks of the training are non-refundable.


Cancellations and requests for transfers must be received at http://www.meltmethod.com/contact-us

Training may be canceled if a minimum number of trainees is not reached one month prior to training. All registrants will receive a full refund on return of the training materials or a full store credit or immediate tranfer to a future training.

 

Contact information

Longevity Fitness
70 W 71st 4F
New York NY 10023
646-481-MELT (646-481-6358)

It is not possible to order at this number.

For inquiries about your order: help@meltmethod.com

For general inquiries about MELT: info@meltmethod.com